Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to Renewable EdgeX ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website renewable-edgex.com or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Contact us through our website or email
- Purchase our products or services
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number, postal address)
- Professional information (job title, company, industry)
- Payment information (processed securely through third-party providers)
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To process transactions and fulfill orders
- To send you newsletters and marketing communications (with your consent)
- To respond to your inquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal bases:
- Consent: For newsletter subscriptions and marketing communications
- Contract: To fulfill our contractual obligations when you purchase our services
- Legitimate Interest: To improve our services and communicate with you about our business
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: Request information about the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for data processing at any time
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Renewable EdgeX
42 Shoreditch High Street
London E1 6JJ
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958